Program Manager | Decoded | Ed Tech

New York, United States

Description

About Decoded

We are Decoded. We're the pioneers of transformative digital learning. We make change possible for those committed to bettering their business by embracing technology. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organizations in the world.

We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.


Overview

Decoded is looking to build a team of detail oriented, disciplined, personable and highly organized client services professionals to join us. As a Program Manager at Decoded, you’re ultimately accountable for developing trusted relationships with our clients, ensuring that every interaction with, and delivery from, Decoded is of exceptional quality.

You’ll have accountability for the successful rollout, completion and growth of training programs sold into the business, as well as maintaining high levels of customer satisfaction and developing deep client relationships.

1. Client Satisfaction: Developing trusted relationships with your clients, ensuring that every interaction with, and delivery from, Decoded is of exceptional quality

2. Successful Program Delivery and Impact: Ensuring that not only is the delivery of a program impeccable but also the impact that it has in a business is communicated back to the client correctly so as to naturally generate organic growth of the relationship both in terms of volume of learners on a recurring basis and breadth of departments we touch in a client’s organization.

We are looking for people who love to help others through organization, communication and creativity.

Requirements

Key Responsibilities Include:

Client

Logistics

Operations

Report

This position reports to the Head of Program Strategy & Operations for continuous professional, operational and mentoring support

You have:

You love working in a cross functional team environment

Right now, you are itching to:


A career at Decoded is probably up your street if you:

A career at Decoded is probably NOT up your street if you:

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