Head of Operations | Internet

London, England, United Kingdom

Description

LeSalon is changing the way beauty treatments are booked and delivered. Instead of having to call every salon on the high street to get a time that works for your schedule, we have created an easy to use app where you book vetted, tested and trained therapists, delivering high-quality treatments directly to your home, office or hotel room.


Unlike a booking platform where you take your chances from a range of qualities and prices, LeSalon has standardised the service and fully automated the booking process with our proprietary booking algorithm. LeSalon’s vision is to disrupt the beauty services’ industry by becoming the tech-infrastructure powering the industry's transformation to a digital and on-demand world. Only 4% of beauty treatments are booked online today, and the beauty industry – a £16bn market in the UK, $456Bn worldwide – is expected to reach $750B by 2024 with more than 50% of the revenue coming from on-demand services.


We are looking for an energetic, creative thinker to join our leadership team. You’ll have experience running operations in startups or scale ups, and a passion for digital transformation. You’ll have a strong interest in areas such as wellness, beauty, startups, marketplaces and be socially engaged in topics such as gender equality and promoting diversity. If you’re looking to make a real impact and be a part of our beauty revolution, then you’ll feel right at home at LeSalon.


You’ll be responsible for building and executing the strategic roadmap of the business, setting the goals and driving the delivery across the operations team which includes both our customer and Salonettes (that’s what we call our therapists) success teams.

Requirements

Strategy:


Team:


Operations:


Ideal experience and culture fit:

Benefits

Competitive Salary

Equity

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