Account Director (Tech Ed)

London, England, United Kingdom


We are Decoded. Founded on the belief that technology is for everyone.

We are the pioneers of transformative digital learning. We make change possible for those who are seriously committed to bettering their business by embracing technology. We demystify the digital world and teach people how to collaborate with technology. We run faster and go deeper than others, because we have grown hand-in-hand with the advancements around us. It's what gives us the edge in terms of the immediacy and impact of our educational experiences. Our programmes have been designed to tackle the digital knowledge deficit head on and get people ready for the huge societal shifts being brought on by the Fourth Industrial Revolution.

Our products create digitally literate leaders and cutting-edge, data-enabled organisations. We have two core products. Our embedded Data Academy programme puts the power of data at the heart of your business. It's designed to upskill any professional to master cutting-edge data tools and techniques and gain accredited qualifications in data.


In the London office, the Account Management function sits within the Commercial Team, alongside New Business and Marketing. Account Directors report directly into the Managing Partner who oversees the Commercial Team.


An Account Director’s day will be a mix of internal and external meetings, managing the Decoded team around them and and head-down work.

It will involve regular travel to clients, both in the UK and internationally (Decoded’s London office is the hub for clients across Europe, the Middle East and Africa).

The typical Decoded working week is 09:00 – 18:00, Monday to Friday. When we talk about working late, we mean working until 18:30 – it’s important to us that your evenings and weekends are always yours.


Account Directors gain full exposure to Decoded learning programmes. So when it comes to future-proofing your CV, you couldn’t be better placed. In just a few months at Decoded you’ll gain cutting-edge data skills and become fluent in digital technologies and innovation, and you’ll continue to refresh and refine this knowledge for the duration of your career here.

Beyond that, we run a dedicated learning calendar to hone craft skills in client servicing, presentation & storytelling, management, sales and other relevant disciplines.

Quarterly reviews embedded within our culture of feedback will ensure you progress swiftly in your role at Decoded. While there’s a relatively flat hierarchy in the business, you should expect to be growing your level of responsibility on an ongoing basis and pushing for promotions in line with improving performance.



As an Account Director at Decoded, you’re ultimately accountable for three things:

(You won’t be directly be accountable for things like developing / delivering content for Decoded learning experiences; operationalising Decoded learning programmes; sales with brand new Decoded clients)


We don’t prescribe how to fulfil the above accountabilities. Above all, your performance will be driven by a mindset built on:

Beyond this mindset, below are some specific skills and behaviours which you should expect to demonstrate on an ongoing basis:

To deliver against this accountability, you’ll be:

To deliver against this accountability, you’ll be:

To deliver against this accountability, you’ll be:


Apart from the above, working at Decoded means you’ll get:

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