Customer Support Manager | Fy| E-commerce

Berlin, Germany


Fy! is changing up how people shop and brands sell on mobile.

We wanna be how you GET YOUR LIFE. Everything from your favourite bag, your cutest table-wear, that statement art print that makes your morning.

On the flip side, we want to be how emerging brands, designers and artists sell online.

Are you passionate about customer service and building best in class teams of highly motivated, exceptional people?

Are you a high potential superstar? Then this might actually be the job of your dreams.


Your Challenge

We are looking for a dynamic and ambitious customer service pro who dreams of building the customer service team at one of Europe's fastest growing consumer marketplaces.

The team are the main point of contact with our customers - your job is to make sure they get their orders correct, on time and that they're left begging for more cool stuff from Fy.

You will have smashed in the first 6 months if:

What you will do every day

Large and varied, this role will have you getting up close and personal in all aspects of the Fy operation and will allow you to move between different areas of the business

What we're looking for


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